Consumer goods Manufacturer wanted to downsize their facility footprint while weighing several options to truly make their operations excellent.
They need extra arms and legs to drive this initiate to downsize, outsource, and specialize internal departments and areas. This CGM produces products in the consumer, professional, and transportation safety industries and needed to maintain or exceed current customer levels of satisfaction.
The MetaExpert™ weighed several options to further optimize our customers operations after an observation period involving Gemba walks, critical path analysis, and risk management assessments while considering the following possible customer goals:
After our MetaExpert™ formed and chaired three departmental teams in the production, logistics, and administrative areas; collaborated with decision makers and further assessed the costs and benefits of all options. Collectively these three actions were implemented:
Client Skills Required: OpEx understanding and deployment, SOP (standard operation procedure) development, lean, root cause analysis, cost-benefit analysis, process mapping, value stream mapping, waste walks, time studies, Gemba walks, program management, cross-functional team leadership, measurement development, stakeholder collaboration, Agile process management
Contract Length: Initially 6 months, extended to 8 months
Support by MetaOps™, Inc.: OpEx mentoring, coaching, and implementation
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